ACR PFCC Toolkit

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ACR PFCC Toolkit

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Living Proof that Screening Saves Lives
First person patient interviews on mammography, breast cancer diagnosis and recovery.
06/15/2018Educational ToolsVideo
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Patient And Family Engagement: A Framework For Understanding the Elements and Developing Interventions And Policies
Comprehensive Health Affairs article concisely defining current understanding of PFCC.
06/15/2018Initial AssessmentPDF
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Patient and Advisory Councils: Getting Started Checklist
Checklist for initiating Patient Advisory work
06/15/2018Engage Leadership and PatientsChecklist
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Patient Experience Case Study: Dartmouth-Hitchcock
Dartmouth-Hitchcock "mapped" the patient experience through their primary care system to create a connection between staff and patients. They implemented changes linked to department and employee performance on behalf of improved patient-centered care.
06/15/2018Engage Leadership and PatientsCase Study
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Quality Service in Radiology
This resource expands the understanding of quality service by identifying actual customer groups and the outcomes/priorities that they identify as good quality.
06/15/2018Engage Leadership and PatientsArticle
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Patient & Family Health Care Leadership - A Resource Compendium
National institutions and organizations share new and proven "real-world" implementations.Current, in-depth collection of evidence on the impact of patient and family engagement related to health care outcomes and care improvement.
06/15/2018Strategic PlanningPDF
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"Patient- and Family-Centered Care: What’s in It for Me?"
Exercise to help participants understand the benefits of PFCC.
06/15/2018Engage Leadership and PatientsActivity
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Improving the Patient Experience
An Exploration of Improvement Efforts Connecting Patient Experience and Communication
04/17/2018Educational ToolsArticle
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IPFCC Advancing the Practice of Patient- and Family-Centered Care in Hospitals "How to get started"
Developed by patients and physicians, this resource walks you through the initiation and next steps of implementing PFCC.
11/20/2017Initial AssessmentGuide
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IPFCC Advancing the Practice of Patient- and Family-Centered Care in Private Practice and Ambulatory Settings "How to get started"
Developed by patients and physicians, this resource walks you through the initiation and next steps of implementing PFCC.
11/20/2017Initial AssessmentGuide
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